Heather Lermont-Pape, MA, PCC
Leadership Coach | Facilitator | Consultant ⸺ Lermont Group, LLC
Coaching Approach
Heather’s coaching approach is professional, intuitive, conversational, and results-oriented, which allows clients to discover the right answers for them and design actions that produce tangible business results. She works with clients to bring more depth and focus to particular challenges and priorities. She serves as a thinking partner for support and guidance, especially when dealing with complex people issues. Heather recognizes the need for leaders to discuss challenging work environments, prioritize goals, and identify new behaviors and actions to further professional growth. Her clients do not doubt her commitment to their success and are open and receptive to feedback.
Career Highlights
Heather Lermont-Pape has over 20 years of experience in leadership development, training, and executive coaching within the financial, healthcare, telecommunications, internet services industries, and the U.S. Federal Government. She coaches clients from mid-level managers to Board Executives to increase their effectiveness and maximize their potential by developing strong leadership behaviors and practices. In 2015 she was selected to provide executive coaching to Federal Government Senior Executives participating in President Obama’s Leadership Development Initiative. Heather has extensive experience in creating and leading in-person workshops for corporate and federal clients on leadership development for newly appointed leaders, as well as those with many years of leadership experience.
Educational Achievements
Heather earned a BA from Central Michigan University and an MA from Western Michigan University with a focus on business administration and adult learning. She is an Associate Certified Coach with the International Coach Federation with specialized training in Executive and Retirement Coaching.
Certifications
◦ Situational Leadership – Ken Blanchard
◦ Benchmarks 360 - Center for Creative Leadership
◦ Denison 360 Assessments
◦ Certified DiSC Consultant
◦ Certified Five Behaviors of a Cohesive Team Facilitator
◦ Acclivus Coaching, R3 Inside Sales
◦ Developing An Outward Mindset Trainer (Arbinger Institute)
◦ Daring Way, Dare to Lead (Brene Brown)
Lermont Group, LLC will provide DUNS and SAMS numbers, available upon request.
Heidi B. King, MS, BCC, CMC, PCC
Executive and Leadership Development Coach ⸺Legacy Leaders for Life, LLC
Coaching Approach
Heidi is passionate about coaching leaders from across the globe to get clear, get focused, and take action to make an impact and live their legacy. Clients who work with her are interested in transforming from the inside out by aligning their purpose and passion to be their very best with joy. With over seven years of coaching, along with 25 years of experience in for-profit, non-profit, and government organizations, she has a special talent for inspiring others to fully tap into their faith, fire, and focus to step into action, ignite their performance, and achieve amazing consistent results.
Legacy Leaders develop others to live their legacy today! Legacy Leaders for Life LLC partners with executives and emerging and aspiring leaders to live their legacy, not just leave it. Legacy Leaders discover who they are and what they know, then turn it into what they do.
Career Highlights
Heidi has an impressive history in the spread, impact, and sustainment of high-performing teams in healthcare to improve patient safety. Heidi has spearheaded enterprise-wide change initiatives that saved lives and influenced leaders and teams in transforming healthcare by integrating teamwork principles into everyday practice.
Heidi was the lead architect of the award-winning and globally-recognized healthcare innovation TeamSTEPPS, now adopted by 35% of U.S. hospitals and translated into multiple languages for international use. Research studies have validated these team-based behaviors and team-building principles to improve communication. Other teamwork skills are applicable across industries where people interdependently work together to accomplish common goals to achieve winning results with measurable success.
In addition, Heidi is a recognized speaker, trusted collaborator, and Professional Certified Coach (ICF). Co-authoring over 50 publications, Heidi is an assistant professor and serves on several advisory boards and expert panels. She has received several awards, including distinguished Office of the Secretary of Defense medals (2007, 2014, 2015), the National Patient Safety Foundation Chairman's Medal (2009) for inspiring and leading change through improvement strategies while creating a culture of respect, openness, learning and team dynamics, and the Training Officers’ Consortium Innovation Award (2013), and was a Service to America Medal finalist (2012).
Educational Achievements
M.S. Health-Related Professions (Leadership, Education, Administration & Development Program), University of Pittsburgh; B.S. Education, Edinboro University; Registered Dental Hygienist University of Pittsburgh
Certifications
◦ Board Certified Fellow in Healthcare Management (FACHE)
◦ Certified Kirkpatrick® Principal Evaluator
◦ Board Certified Coach (BCC)
◦ Certified InsideOut Development™ Coach
◦ Certified Professional in Patient Safety (CPPS)
◦ Certified DiSC® Consultant
◦ TeamSTEPPS Master Trainer
◦ Certified Mentor Coach (CMC)
◦ Advanced Physician Development Coach (Physician Coaching Institute)
◦ Benchmarks/Assessments (Center for Creative Leadership)
◦ Professional Certified Coach, International Coaching Federation
◦ Legacy Leadership Facilitator
◦ Certified Five Behaviors of A Cohesive Team Facilitator
Victoria Frank
Executive and Team Coach, Facilitator, Organizational Effectiveness Consultant
Coaching Approach
Victoria approaches coaching with respect for the client and what the individual brings to the session. She collaborates with the client to clarify goals and focus actions on achieving the goals. Each client session delves into the challenges faced by the client through thoughtful use of frank questions and reframing of the challenges/situation. The goal is to empower the client to move forward with their own actions while Victoria supports the client by holding them accountable for their actions. As the owner of the challenge, the client has within them the power to resolve the challenges and create a solution.
Career Highlights
Victoria has federal, private, and nonprofit sector experience as an Executive Coach, Organizational Effectiveness consultant, and facilitator of strategic meetings. She established the FAA Organizational Effectiveness Team within Federal Aviation Administration Human Development Department (FAA-AHD) providing coaching and organizational effectiveness (strategic planning, change management, organizational alignment) for FAA. Her experience within the federal government included coaching and organizational effectiveness consultant for the Federal Consulting Group (FCG) within the Department of Interior allowing her to coach and consult with members of the Senior Executive Service and Political Appointees across federal agencies (Executive Office of the President EOP, FDA, DOE.) Her previous thirty years of experience in the private sector included leadership positions within Prudential Property and Casualty Insurance, MetLife Insurance, and Blue Cross Blue Shield (BCBS) of Minnesota, where she had key roles in talent development, succession planning, organizational effectiveness, and performance management consultant to senior executives.
Educational Achievements
B.A. in Education from Augustana College
M.B.A. from St. Thomas University, St. Paul, Minnesota
Certifications
◦ Professional Certified Coach (PCC)
◦ Professional Certified Coach Assessor
◦ Certified Mentor Coach through the International Coaching Federation (ICF)
◦ Strengths Coach certified to deliver assessments including Myers-Briggs Type Indicator, CoreClarity; Emotional Intelligence; Disc; Insights, and several 360 multi-rater feedback tools
Client Comments
“I especially like that you do not provide the answers to my questions; you continue to ask questions which eventually lead me to the conclusion (answer) that I feel is best for me.”
Pam Coffey, CPCC, PCC
Executive and Team Coach ⸺ Certified Dare to Lead Facilitator
Coaching Approach
Pam works with individuals and teams to increase their awareness about who they are and how they show up with others. She knows how to help them identify the behavioral patterns and “stories” that keep them stuck. She brings vulnerability and values to client discussions with strength in building healthy relationships and cohesive connections. She uses her warmth, humor, and leadership experience to establish rapport and creates a safe space for doing meaningful work. Pam brings a gift of candor, combined with her gift for putting people at ease, that makes working with her fun and productive.
Career Highlights
Pam has coached senior executives, mid-level managers, and teams in domestic and international non-profits, federal government agencies, states, and county governments. She is an active faculty member of Georgetown University's Institute for Transformational Leadership, where she teaches, assesses, and mentors students in the Leadership Coaching Program. She has led culture change initiatives for a large child protective services organization, as well as a federal supervisory bank agency resulting in remarkable improvement of their employee viewpoint survey scores. She has coached multiple senior leadership teams to become more cohesive, consistently raising their team assessment scores from low to high in every category. Pam has led a variety of workshops, including Dare to Lead, and she has mediated numerous healthy conflict conversations. She has designed and implemented two corporate universities as well as three internal coaching programs. She was a senior manager of organizational effectiveness, leadership coaching, and learning programs in Washington, D.C. for the SEC and FHFA; and served as a Senior Executive in the role of Deputy Human Resources Director. Earlier in her career, Pam served as an organizational development consultant, national trainer, and coach in her twenty years of service at the Environmental Protection Agency in Denver, CO.
Educational Achievements
Masters in Counseling Psychology from the University of Colorado
B.B.A. from the University of Iowa
Certifications
◦ Professional coaching credential (PCC) from the International Coaching Federation
◦ Certification as a co-active coach from the Coaches Training Institute
◦ Two team coaching certifications
◦ Certified Dare to Lead Facilitator (Brene' Brown's body of work)
◦ Accredited in the Five Behaviors of Cohesive Teams
◦ Certificated in several assessment tools, including: EQi 2.0, Change Styles Inventory, Myers-Briggs, DiSC, and numerous 360 multi-rater feedback assessments, including the Leadership Circle Profile and Benchmarks
◦ Currently immersed in learning all things related to the Enneagram
Sample Clients
Federal, State, and county government agencies, non-profits (International and domestic), universities, and churches including, but not limited to: Colorado Child Protective Services, Iceland’s Coaches Conference, University of Reykjavik, Polish International Hate Crime organization, Samsung, Methodist, and Episcopalian Churches, Cervantes Music, World Education Services, and Friends First.
Gregory McHugh
Leadership Development Expert and Executive Coach
Coaching Approach
Gregory brings a whole life perspective to his coaching while focusing on his client’s business effectiveness and individual performance. Gregory’s clients appreciate his expertise and professionalism, as well as his wide-ranging background, which helps generate new perspectives for creating change, taking action, and leading in today’s complex world.
Career Highlights
After entering private practice, Gregory was elected to the Board of Directors of the International Coach Federation - New England and is an Executive Council Member of the Maine Coaching Connection.
He is supporting National Guard and Reserve members and their families as they transition between deployment and their civilian lives as one of 40 national cadre in DOD’s Yellow Ribbon Reintegration Program (YRRP).
While in federal service, Gregory was on the leadership team at the US Office of Personnel Management (OPM) that developed and implemented the Federal Coaching Network and won the 2014 HCMG Award for Best Leadership Development Program in the Public Sector. Gregory also created and led OPM’s government-wide Advanced Coach Training Initiative to broaden and deepen the coaching skills of Federal coaches.
At the Commerce Department, Gregory developed and led the first coaching program at the International Trade Administration that won a Departmental Bronze Medal as well as an ICF Prism Award.
Educational Achievements
Undergraduate education at Georgetown University
Post-graduate degree at The University of Texas at Austin
Graduate of the National Outdoor Leadership School (NOLS)
Certifications
◦ Certified by the International Coach Federation (ICF) and the world-renowned Coaches Training Institute
◦ Continuing leadership coaching studies include certifications from the Center for Applied Cognitive Studies and the Center for Creative Leadership
◦ Currently completing advanced studies in Positive Intelligence
Sample Clients
Current clients include Raytheon Technologies, Marathon Petroleum Corporation, Hines Real Estate, University of Missouri System, Maine Chamber of Commerce, US Department of Defense, the New Hampshire Business and Industry Association, and the Maine Center for Disease Control and Prevention.
Client Comments
“That was a breakthrough.” “Won the promotion!” “Nailed it! Thank you!” “I’m totally ready for what’s next!” “What a difference. Thank you.”
Ronald M. Wyatt, MD, MHA
Leadership Coach, Facilitator, Consultant
Coaching Approach
Ron's coaching approach is professional, collaborative, interactive, and results-oriented, which allows clients to co-design and co-produce solutions in a collective and human-centered manner. He approaches client interactions as a servant leader and partner through humble listening and inquiry. His approach is data-driven and analytical, thereby arriving at measurable aims and goals. Ron has experience collaborating in adaptive, ambiguous, and complex environments. He works to help clients understand the psychology of a system and then implement changes based on how a system is currently operating and what is needed to guide and advise change ideas that will achieve maximum reliability. He believes that building trust is essential for organizational success. Ron appreciates the critical of leadership accountability as a key to formulating sustainable strategic plans that can be operationalized at every level in an organization. His clients recognize his passion and commitment to their success and eagerly seek his interactions, insights, and feedback.
Career Highlights
Ronald Wyatt has over 25 years of experience in leadership development, teaching, implementing change, training, executive coaching healthcare, graduate and undergraduate medical education, and the U.S. Federal Government. He coaches clients from mid-level managers to Board Executives, public-private institutions, and foundations to design and implement innovative approaches to problem-solving, thereby increasing their efficiency and effectiveness by developing strong leadership behaviors with a focus on teamwork, commitment, and communication. Ron is an internationally known patient safety expert and is an internationally recognized health equity expert. He has worked with several major academic medical centers, safety-net health systems, foundations, and federal agencies in health equity and disparity, as a coach and facilitator. Ron has coached several federal government teams as a high reliability implementation specialist.
Dr. Wyatt is a safety expert and was a major contributor to several The Joint Commission sentinel alerts and the Patient Safety Chapter.
Educational Achievements
MD from the University of Alabama Birmingham School of Medicine
Master’s Degree in Health Professions Executive Program
Completed Primary Care Coaching program at the Institute for Healthcare Improvement and served as faculty in the program
Certifications
◦ Board Certified Internal Medicine ABIM
◦ Certified Green Belt Lean Six Sigma
◦ Senior Fellow at the Institute for Healthcare Improvement
◦ Certified Clinical Effectiveness Program at the Harvard School of Public Health and Harvard Medical School
◦ Certified Improvement Advisor at the Institute for Healthcare Improvement
◦ Certified Change Agent at The Joint Commission
◦ Certified Field Surveyor at The Joint Commission